Fireflies Collection

Shipping & Delivery Policy for Fireflies Collections

At Fireflies Collections, we strive to deliver your orders promptly and efficiently. Please review our shipping and delivery policies to understand how we handle shipments and ensure timely delivery.

1. Shipping Destinations

We currently ship to locations within Pan India. If you are located outside of these areas, please contact our customer service team at info@firefliescollections.com to inquire about international shipping options.

2. Shipping Charges

Shipping charges are calculated based on your location, the weight of the package, and the shipping method chosen at checkout. Shipping fees will be displayed during the checkout process before you complete your purchase.

3. Order Processing Time

All orders are processed within [Insert Processing Time] business days, excluding weekends and holidays. You will receive a confirmation email with tracking details once your order has been shipped.

4. Delivery Time

Delivery times vary based on your location and the shipping method selected. Estimated delivery times are as follows:

  • Standard Shipping: 6 business days
  • Express Shipping: 6 business days

Please note that delivery times are estimates and may be subject to delays due to external factors such as weather, customs processing, or carrier issues.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website. If you have any issues with tracking your order, please contact us at info@firefliescollections.com.

6. Delivery Issues

If you encounter any issues with your delivery, such as a delayed shipment, missing items, or incorrect products, please contact our customer support team at info@firefliescollections.com as soon as possible. We will investigate the issue and work to resolve it quickly.

7. Lost or Stolen Packages

Fireflies Collections is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is missing, we recommend checking with neighbors, contacting the shipping carrier, or reaching out to us for further assistance.

8. International Shipping

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping fees paid at checkout.

9. Changes to Shipping Address

If you need to change your shipping address after placing an order, please contact us at info@firefliescollections.com immediately. Address changes may delay shipment and delivery times. Once the order has been shipped, changes to the shipping address cannot be made.

10. Contact Us

If you have any questions about our Shipping & Delivery Policy or need assistance with your order, please contact us:

Fireflies Collections
Email: info@firefliescollections.com
Website: firefliescollections.com
Phone: +91 9129932155

Get In Touch

Elevate your wardrobe with our exclusive men's fashion – crafted for style, tailored for you.

Lucknow, Uttar Pradesh, India

info@firefliescollections.com

+91 9129932155

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